1. “thank you for being wonderful agents”

    Hello Giselle,

    I would like to take this opportunity to thank you for being wonderful agents over the past year and a half. A big step up from previous experience!

    Mike Kerrigan

    20/06/2017

  2. “Thank you for the extraordinarily helpful and supportive way you have managed my property”

    Hi Giselle,

    I want to thank you for the extraordinarily helpful and supportive way you have managed my property these last few months.

    Thank you for everything.

    Jo
    31/05/2017

  3. “Your team were polite, very efficient and always attended to any emails promptly.”

    Hi Julie,

    Just wanted to touch base and say a huge “Thank You” for looking after us with the rental of our home. Also, I wanted to let you know that your team that were looking after me were polite, very efficient and always attended to any emails promptly.  It obviously comes from your management, so well done!

    Thank you again.

    Cheryl
    23/05/2017

  4. “We are very appreciative of all the trouble you have gone to on our behalf.”

    Dear Giselle,

    I just wanted to thank you for all your help in dealing with the various problems related to managing our unit over recent years.

    It has been a handful at times, and we are very appreciative of all the trouble you have gone to on our behalf.

    Regards

    Paul Burt

    28/03/2017

  5. “It has been a pleasure working with you.”

    Dear Julie,

    Thank you to you and your team for the professional & friendly property management service you have provided to us over the years.
    It has been a pleasure working with you.
    Roma & Allan Shell
    15/03/2017

  6. “I would be more than happy to recommend you to my friends and colleagues.”

    Dear Julie,
    I would like to thank you and Giselle for the wonderful job that you did for us. You are the best property manager I can imagine. I will definitely be in contact if other of my investments need a manager in the future, and I would be more than happy to recommend you to my friends and colleagues.
    Best,
    Le
    10/03/2017

  7. “Nothing nicer than dealing with someone who shows “real ” human qualities”

    Amy thank you for all your time ( and care) – (not only just a while ago ) – and if I could share a little recommendation with you from a client perspective:
    ELIZA is such a delight – you are actually like peas in a pod and I have to tell you what a pleasure it is .

    Eliza’s bright positive attitude ( and she does really give you a lot of confidence with her apparent abilities )  makes her a ray of sunshine every day .
    Nothing nicer than dealing with someone who shows “real ” human qualities and absolutely no pretentious traits .

    Lots of thanks
    I will miss you both
    Carol
    23/02/2017

  8. “Amy shows commitment, dedication, responsibility, respect, trust”

    Dear Suzie,
    I would like to take this opportunity to inform you that your staff member Amy Hammond should be commended for her continued amazing service she has provided me over the last 10 years. I have had a property that has been leased by your office since 2000. I have never questioned the fact that I use your office as Amy has always assisted me.
    Amy shows commitment, dedication, responsibility, respect, trust, is highly efficient and always gets things done with such incredible ease and grace. Her manner is highly professional and I feel that her amazing service needs to be acknowledged.
    Yours kindly,
    A very satisfied customer,
    Viviane Rubinstein
    21/02/2017

  9. “I really appreciate your help & guidance.”

    Thank you Suzie. I really appreciate your help & guidance. I know it is your job, you do it well. My warm wishes to you & your great team.
    Kim
    13/12/2016

  10. “I respect all that you have done for me.”

    Hi Bianca,

    Hope your well.

    Your service has been incredible. You’ve been extremely efficient and I respect all that you have done for me.

    Regards

    Jodie Wantling
    18/11/2016

  11. “Thank you for your pleasant, competent help and assistance”

    Dear Suzie,

    As the tenancy on number 23 comes to an end, I just wanted to thank you & your colleagues – especially Belinda – for your pleasant, competent help and assistance over recent years.
    As you know, our daughter & her family are taking over the home. If we ever need to rent it again, we’ll know where to come.

    Regards,
    John
    27/09/2016

  12. “Thank you for your support & help over the years.”

    Dear Julie,

    Thank you for your support & help over the years.

    When I renovated the unit in 2010 you were very helpful in advising on what should be done to attract future tenants & increasing the value of the unit. Fortunately I listened to your advice & your recommendation of the builder, as I think the result was a very good renovation & this would have helped in the success of the recent sale for a building record.

    Thank you once again for your help. If I have another investment property in your area I’d ask you to manage it & would be happy to recommend you to family & friends.

    Kind regards

    Lorraine
    26/09/2016

  13. ”I have consistently been able to rely on you without concern.”

    Hi Giselle,

    I firstly want to thank you for your helpfulness, efficiency and management of my tenancy. You and your colleagues have been a pleasure to deal with and I have consistently been able to rely on you without concern.

    Chrystal

    05/09/2016

  14. “I would rank Laing and Simmons Double Bay as No 1.”

    I have rented for many years and therefore dealt with many agents, and I would rank Laing and Simmons Double Bay as No 1. Our property manager Belinda Halliday has always dealt with our communications and requests very quickly and efficiently, and always follows up to see if we were happy with the result. She has been an excellent liaison between us and the owner, and if we had an investment property in the area, we would use Belinda for our management.
    Andrew Bures
    05/07/2016

  15. “I love the way you do business.”

    Thanks Suzie for your great service.  I love the way you do business.

    Christine
    24/06/2016

  16. “your unfailing attention and ability throughout was amazing.”

    Hi Suzie,
    I just want to thank you for your attention to our longstanding and difficult lease assignment, and new lease also.
    Despite the many difficulties that were put in front of us, your unfailing attention and ability to just keep going throughout was amazing.
    In many regards, we were in actual fact on opposing sides in this matter.
    But your good humour, and grace, and assistance in ‘getting the job done’  was invaluable in getting the correct result, for the landlord, for the old tenant (us) and the new tenant.
    Many thanks for your kind assistance.

    Kind regards,
    Philip Palmer

    01/06/2016

  17. “Thank you very much for your excellent support”

    Julie, Thank you very much for your excellent support and for being there to support us all these long years. Having property managed remotely requires a lot of trust and for us it was always a comfort to have you in charge of our properties. Your continuous support is highly appreciated by Mary and I. Look forward to our next transaction together.

    Tony & Mary Zeitoun
    27/05/2016

  18. “The experience I have had has been truly such a pleasure in its entirety”

    Hi Suzie ,

    I would like to say a very big thank you to you and Amy. The experience I have had with Amy in leasing Francis Street has been truly such a pleasure in its entirety.

    I know how property management works and how rare it is these days to be so impressed with a leasing experience especially for a casual letting scenario.

    Amy was consistently giving updates and feedback and not only was I impressed but also our new tenants enjoyed dealing with her as well.

    She’s done your team proud!

    Kind Regards
    Lara
    25/05/2016

  19. “So responsive and helpful”

    Hi Belinda,

    Thanks for calling this morning.

    You, and Laing + Simmons Double Bay generally, were great.

    Thanks again for being so responsive and helpful while I have been at my property.

    Best wishes,

    Kate

    09/05/2016

  20. “Everything was seamless and professional.”

    I have really appreciated all of your team’s efforts during the lease, everything was seamless and professional.

    Regards,
    Scott
    27/04/2016